Your Privacy Matters to Us

Information We Collect

We collect information you provide directly when you use our services, including:

• Account Information: Name, email address, company name, phone number, and shipping address.
• Order Information: Part numbers, quantities, delivery preferences, and payment details.
• CzarSearch Data: Search queries, uploaded images, and part identification requests.
• Communications: Messages, support tickets, and correspondence you send to our team.

How We Use Your Information

• Processing and fulfilling your orders, including shipping and customs documentation
• Providing AI-powered part identification and compatibility matching through CzarSearch
• Communicating order updates, shipping notifications, and customer support
• Improving our services, products, and AI accuracy
• Sending promotional communications (with your consent)

Data Sharing & Third Parties

We do not sell your personal data. We share information only with:

• Shipping Partners: DHL, FedEx, Aramex, and regional carriers to deliver your orders
• Payment Processors: Secure payment gateways for transaction processing
• Suppliers: Necessary order details to fulfill custom or direct-ship orders
• Legal Requirements: When required by law, regulation, or valid legal process

Data Security

We implement industry-standard security measures including SSL encryption, secure data storage, and regular security audits. Your payment information is processed through PCI-compliant payment gateways and is never stored on our servers.

Cookies & Tracking

We use essential cookies for site functionality and analytics cookies to understand how visitors interact with our platform. You can manage cookie preferences through your browser settings. We do not use cookies for third-party advertising.

Contact Us

For privacy-related inquiries, contact our data protection team at privacy@sparesczar.com.

Last updated: March 2026